Privacy Policy
Last Updated: February 2026
Welcome to Selo Machinery APP (hereinafter referred to as "the App", "we", "us", or "our"). This Privacy Policy explains how Zhongshan Selo Machinery Co., Ltd. collects, uses, and protects your information when you use our mobile application.
Please read this Privacy Policy carefully before using our App. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
Our App is primarily a product showcase application. We do not require user registration or login. The information you may voluntarily provide includes:
- Contact Information: When you choose to contact us via WhatsApp or email, you may provide your name, phone number, or email address.
- Inquiry Content: Messages or inquiries you send to us about our machinery products.
1.2 Automatically Collected Information
When you use our App, we may automatically collect certain information:
- Device Information: Device model, operating system version, unique device identifiers for app functionality and crash reporting.
- Usage Data: Pages viewed, search queries, and interaction with the App to improve user experience.
- Network Information: IP address and network type for content delivery optimization.
1.3 Local Storage
We use local storage (SharedPreferences) on your device to store:
- App preferences and settings
- Cached data for improved performance
This data is stored locally on your device and is not transmitted to our servers.
What We Do NOT Collect:
- We do not collect personal identification information without your consent
- We do not access your contacts, photos, or camera
- We do not collect location data
- We do not collect payment or financial information
- We do not require user registration or login
2. How We Use Your Information
We use the collected information for the following purposes:
- Product Display: To show you our machinery products and related information
- Customer Service: To respond to your inquiries and provide support via WhatsApp or email
- App Improvement: To analyze usage patterns and improve App functionality
- Technical Support: To diagnose technical issues and maintain App stability
- Communication: To send you updates about products you've inquired about (only if you've contacted us)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share your information
- Service Providers: With trusted third-party service providers who assist us in operating the App (e.g., hosting services, analytics), bound by confidentiality agreements
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
4. Third-Party Services
Our App may contain links to third-party services:
- WhatsApp: When you click the WhatsApp button, you will be redirected to WhatsApp application. WhatsApp's privacy policy applies to your use of their service.
- External Websites: Links to our company website or other external sites are governed by their respective privacy policies.
We encourage you to review the privacy policies of any third-party services you access through our App.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Secure HTTPS connections for all data transmission
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
- Data encryption where applicable
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Inquiry Records: Customer inquiries are retained for up to 3 years for customer service purposes
- Usage Data: Anonymized usage data may be retained for analytics purposes
- Local Data: Data stored locally on your device remains until you clear the App data or uninstall the App
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a structured format
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date at the top of this policy
- Sending a notification through the App for significant changes
We encourage you to review this Privacy Policy periodically for any changes.